Privacy Policy

Last updated: April 2026

1. Introduction

Circuit Source Ltd ("we", "our", "us", or "Company"), registered in England & Wales (Company No. 16842747), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at circuit-source.co.uk and use our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Circuit Source Ltd is the data controller for the personal data collected through this website. Our registered office is 3rd Floor, 86-90 Paul Street, London EC2A 4NE.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

• Personal identification information (name, email address, phone number, company name) submitted via our contact and enquiry forms
• Details about your project or enquiry
• Technical information such as your IP address, browser type, operating system, and pages visited
• Cookie data — see our Cookie Policy for full details

3. Lawful Basis for Processing

Under Article 6 of the UK GDPR, we rely on the following lawful bases to process your personal data:

• Consent — When you submit a contact form, you provide explicit consent for us to process your data to respond to your enquiry.
• Legitimate interests — We may process data for website security, fraud prevention, and to improve our services, where this does not override your rights.
• Legal obligation — We may process data to comply with applicable laws and regulations.
• Contract — Where processing is necessary to fulfil a contract with you or to take steps at your request before entering into a contract.

4. How We Use Your Information

We use information collected about you via the site to:

• Process your enquiries and respond to your requests
• Provide quotations and fulfil orders
• Send you promotional communications about our products and services (only with your explicit consent)
• Improve our website and services
• Monitor and analyse trends, usage, and activities for security purposes
• Detect, prevent, and address technical and security issues
• Comply with legal obligations

5. Third-Party Data Processors

We use the following third-party services that may process your personal data:

• Web3Forms — Processes contact form submissions on our behalf. Data is transmitted securely via their API and is subject to their privacy policy.
• Hostinger — Our web hosting provider, which may process server logs containing IP addresses and access data.

We do not sell, trade, or rent your personal identification information to others. We only share data with processors who are contractually obligated to handle it securely and in accordance with data protection law.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Specifically:

• Contact form enquiries are retained for up to 24 months, unless an ongoing business relationship exists.
• Customer and order records are retained for 7 years to meet legal and accounting obligations.
• Website server logs are retained for up to 12 months.

7. Data Security

We implement appropriate technical and organisational measures to maintain the safety of your personal information. Your data is transmitted via HTTPS encryption and stored on secured systems accessible only to authorised personnel.

However, no method of transmission over the Internet or electronic storage is completely secure. While we use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Your Rights Under UK GDPR

Under the UK General Data Protection Regulation, you have the following rights regarding your personal data:

• Right of access — You can request a copy of the personal data we hold about you.
• Right to rectification — You can ask us to correct inaccurate or incomplete data.
• Right to erasure — You can request deletion of your personal data ("right to be forgotten").
• Right to restrict processing — You can ask us to limit how we use your data.
• Right to data portability — You can request your data in a structured, commonly used format.
• Right to object — You can object to processing based on legitimate interests or direct marketing.
• Right to withdraw consent — Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us using the details below. We will respond to your request within one month.

9. Cookies

Our website uses cookies and similar technologies. For full details on the cookies we use, their purpose, and how to manage your preferences, please see our Cookie Policy.

10. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection:

11. Contact Us

If you have any questions about this Privacy Policy, our data practices, or wish to exercise any of your rights, please contact us at:

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to the website, and the "Last updated" date will be revised. We encourage you to review this page periodically. Your continued use of the website following the posting of a revised Privacy Policy means that you accept and agree to the changes.